{"id":7779,"date":"2019-03-05T08:52:36","date_gmt":"2019-03-05T07:52:36","guid":{"rendered":"https:\/\/podek.auxodev3.dk\/privacy-policy\/"},"modified":"2026-10-20T09:10:48","modified_gmt":"2026-10-20T07:10:48","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/podek.auxodev3.dk\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Data controller:<\/strong><\/p>

Podek ApSTorvegade 897160 T\u00f8rringCVR no. 25797930<\/p>

As our customer, you can be confident that we handle your data responsibly and in accordance with the rules. We always comply with applicable data protection legislation when collecting and using your personal data on www.podek.dk<\/a> (the \u201cWebsite\u201d).<\/p>

Our privacy policy applies when you shop with us and when you contact us. Below, you can read what personal data we collect about you, why we collect it and what rights data protection legislation gives you.<\/p>

Podek ApS, CVR no. 25797930, is responsible for ensuring that your data is processed and used responsibly and respectfully. If you have any questions, please contact the person responsible for data protection on weekdays at info@podek.dk<\/a> or +4575802568.1. WHEN YOU SHOP WITH US<\/p>

<\/h2>

When you shop with us, we record your name, telephone number, payment details, the types of goods you purchase and when, and any information about collection or handover. If goods are to be sent to you, we record your delivery address. We also process information about returns.<\/p>

We record this information to fulfil and administer the purchase agreement we have entered into with you and to follow up on your purchase. Processing takes place under Article 6(b) of the EU General Data Protection Regulation (\u201cGDPR\u201d). Part of the processing is based on our wish to administer sales appropriately, under GDPR Article 6(f).<\/p>

We collect your name, telephone number and similar details so that we can identify you when you make a purchase, whether in a physical shop or online. We also use this information for internal settlement with employees and suppliers.<\/p>

2. WHEN YOU MAKE A COMPLAINT ABOUT A PRODUCT<\/h2>

If you need to make a complaint about a product and we need to carry out a repair, we require your contact details to register your complaint and carry out the repair, including recording service status and service history. We also use these details to keep you informed about the status of the complaint or repair.<\/p>

We process your data to fulfil our obligations under our agreement with you, under GDPR Article 6(b). Some manufacturers also require that they be able to identify you before approving or carrying out a repair. In such cases, we process your data on behalf of the manufacturer.<\/p>

3. WHEN YOU CONTACT CUSTOMER SERVICE<\/p>

When you contact us by telephone, email, chat or directly in the shop, we can help you best if we know who you are, what you have purchased from us, and your address or telephone number.<\/p>

<\/h2>

<\/p>

We process your name, purchase history, contact details and similar information on the basis of our agreement with you, under GDPR Article 6(b), and our wish to handle your enquiry appropriately, under GDPR Article 6(f).<\/p>

4. WHEN WE CREATE A CUSTOMER PROFILE<\/h2>

We may use your data to create a customer profile based on your purchase history and other information. We may use the profile to send newsletters, prepare product information, tailor marketing and analyse purchases. We consider that the benefits to us of processing your data outweigh the disadvantage to you, under GDPR Article 6(f).<\/p>

If processing your data requires your consent under GDPR Article 6(a), we will only process it if you have given consent.<\/p>

5. WHEN YOU HAVE A CUSTOMER ACCOUNT<\/p>

<\/p>

<\/h2>

When you have a customer account, we can access it and administer your contact details and any consents to receive our newsletters, take part in campaigns or similar activities. As we are obliged to ensure that your details are accurate, we also receive information from third parties to update your name, address and telephone number. We consider that our interest in communicating efficiently with you and administering your contact details through a customer account under GDPR Article 6(f) outweighs the disadvantage to you. You also have the opportunity to manage your own contact details and contact us easily.<\/p>

6. WHEN WE MARKET OURSELVES ONLINE<\/p>

We want to provide you with relevant marketing and information online.<\/p>

<\/p>

<\/h2>

<\/p>

While you are logged into your customer account, where you are identified by your email address, name, address and purchase history, we therefore use your data to tailor content and make product recommendations across the devices on which you are logged in.<\/p>

If you are not logged in, we only use information stored in the cookie you have accepted in your browser. You can delete cookies in your browser at any time. The basis for processing your data is always your consent, under GDPR Article 6(a). You will only receive direct marketing by email or text message if you have given consent, under GDPR Article 6(a).<\/p>

7. WHEN WE CARRY OUT DIRECT MARKETING<\/p>

When we compile information about you, it may be based on probability calculations.<\/p>

<\/h2>

<\/p>

This may include your likely household size, gender, age, interests, behaviour and history. We use the profile to target marketing to you. You will only receive direct marketing if you have consented, under GDPR Article 6(a).<\/p>

7.1 Electronic marketing<\/p>

We use your personal data to send offers and product information if you have consented, under GDPR Article 6(a). This includes information about previous purchases. We use the information to provide offers that we believe will interest you.<\/p>

You may withdraw your consent at any time by contacting customer service at Podek ApS.<\/h3>

8. WHEN WE CONDUCT MARKET RESEARCH AND CAMPAIGNS<\/p>

<\/p>

<\/p>

<\/p>

<\/h2>

If you have consented to participate in a survey, campaign or similar activity on our website, or in a permission-marketing campaign (recruiting customers for newsletters, for example), we store your personal data. Depending on the information requested for the specific campaign or survey, this may include your name, address, telephone number, gender, date of birth and interests. Processing is always based on your consent, under GDPR Article 6(a).<\/p>

9. WHEN WE DEVELOP SERVICES AND MAINTAIN OPERATIONS<\/p>

We use statistics about traffic, purchases and behaviour on our website to develop our services and operate our website properly and responsibly. We may also need to detect fraud and take measures against it. We sometimes use personal data to test our systems, using aggregated data wherever possible.<\/p>

<\/h2>

<\/p>

<\/p>

<\/p>

We consider that our interest in developing services and maintaining the operation of our website through limited processing of personal data outweighs the disadvantage to you, under GDPR Article 6(f).<\/p>

10. WHEN YOU WANT TO CHECK YOUR PERSONAL DATA<\/h2>

You always have the right to access, check and correct your personal data held by us. You also have the right to request deletion of your data or restriction of its use in accordance with applicable legislation. Wherever possible, we ensure that your personal data is accurate and up to date.<\/p>

11. WHEN YOU WANT TO KNOW WHAT DATA WE HOLD<\/p>

On request, you can obtain a copy of the personal data we hold about you. You have the right to ask us to update your personal data if it is incorrect or incomplete.<\/p>

<\/h2>

<\/p>

<\/p>

You have the right to lodge a complaint with the Danish Data Protection Agency about our processing of your personal data.<\/p>

You can ask us to delete your personal data or restrict its use. This right is subject to applicable legislation and may affect your access to some of our services.<\/p>

12. WHEN OTHER COMPANIES ACCESS YOUR PERSONAL DATA<\/p>

We sometimes give other companies access to your personal data. These may include other companies in our group, business partners, external suppliers and public authorities.<\/h2>

12.1 Business partners<\/p>

If we cooperate with other companies, we may allow them to sell their goods on our website. We sometimes act as intermediaries for our partners\u2019 products and services, such as insurance or financing.If you purchase a product supplied by one of our partners, that partner is the controller of the personal data processed to fulfil the purchase agreement<\/p>

<\/h3>

<\/p>

<\/p>

<\/p>

We act as a service provider (\u201cprocessor\u201d) for our partners. If you have questions about a partner\u2019s processing of your personal data, please address them to the partner concerned.<\/p>

12.2 External suppliers<\/p>

If you order external services, we may disclose your contact details and other relevant information to the supplier. External suppliers may include:<\/h3>

\u2022 Service providers<\/p>

\u2022 Service companies<\/p>