Here to help you move forward
Have a question about a product, need guidance or a replacement part? At PODEK, we help you before, during and after your purchase.
This applies to both tools and solutions from PODEK Byggeri and products for stables and indoor riding arenas from PODEK Hest.
What do you need help with?
Choosing a product
Not sure which solution suits your task? We help you find the right product.
Use & installation
Get help to make a good start. We provide guidance on installation, operation and everyday use of your PODEK product.
Maintenance
Good maintenance starts with knowing your product. We help with questions about care, cleaning and maintenance.
Spare parts
Need a part? Contact us with the product name and, if possible, a photo, and we will help you find the right spare part.
Servicing & repairs
If your product is not working as expected, we help identify the problem and explore the options for servicing or repair.
Faults & complaints
Is your product faulty or damaged? Send us a description, preferably with photos and your order number, so we can help you further.
Help with your PODEK product
PODEK Byggeri
We help with technical questions about saws, tools and bespoke solutions for aerated concrete. Contact us about use, spare parts, maintenance or servicing.
PODEK Hest
Have a question about a product for your stable or indoor riding arena? We help with selection, installation, use and maintenance so the solution works in your daily routine.
Servicing & inspections of tools and equipment
PODEK also offers servicing and inspections of tools, lifting equipment and other equipment for professional users.
Contact us about your equipment so we can determine the relevant servicing or inspection and the best way to carry out the work.
We service
PODEK saws
Lifting accessories
Chains and steel wire ropes
Textile and rope slings
Lifting tools, manual hoists and winches
Load securing equipment
Power tools
Ladders
Industrial doors and lifting tables
Professionals you can talk to
Our service technicians have hands-on experience with tools and equipment. We focus on understanding the problem, explaining the solution and giving you a clear overview of the next steps.
Need a service agreement or want to learn about on-site inspection options? Get in touch, and we will find a solution together.
Your experience helps us improve
We would like to hear how our products perform in your work and in everyday life with horses.
Have a suggestion for an improvement or a task that could be handled more efficiently? Tell us about it. Your experiences are valuable when we develop our products further.
Let us help you
Tell us which product you have and what you need help with. Please attach a photo and include the product name or order number if available.